Monday, September 18, 2017

Problem Solving

The starting point toward any problem-solving action, must be a clear vision of what reality will become without the existence of this particular problem. The current reality is constantly being examined from multiple angles, as to its effect on people and resources. Diving into detail causes of and surrounding issues pertaining to this problem, will only scratch the surface of the current reality. While, actions are taken and implemented, with the common knowledge, to move this problem to someone else's responsibility and/or to a future time. Hence, solutions must take into consideration the resulting effects and the creation of new problems.

The solution or fix may cause many more or larger problems in the new reality, requiring a complete reversal or further fixes. The view of smoother operations, processes with all people pleased and all resources cycled, is laudable but very unrealistic. Whilst, the view of the status co continuing, things remaining the same, is equally unrealistic. Change is inevitable, whether caused on purpose by this problem-solver or by others, not even focused on this particular problem, but unknowingly causing changes seen as unrelated, with an unforeseen resulting effect on this problem. The problem-solver, focused primarily on this problem with a specific vision in mind, must deliberately plan and efficiently execute the mission to bring about the desired effects.
Changes, may provide the desired effects on particular groups of people but negatively impact other segments, while positively growing some assets but depleting other resources. This particular problem must be currently defined by its cause and effect on people and resources, while measuring the change any proposed actions or options may have on the same people and said resources. Noting that, segments of a population and in control of categories of resources, which are not currently negatively impacted by, and in fact, benefits from the way things are, with this (status co) problem, will naturally oppose any change. Hence persons, directly concerned, must be involved and convinced that any proposed change will benefit them personally and their resources, requiring data driven decisions.
Data gathering, analyzed into Information, to produce verified actionable Intelligence, is very essential, but will not accurately predict the new reality. The current reality is formed comprising data, generated from decisions implemented into natural processes, which is gathered and rated as to its usefulness and its effect on the problem. Further analysis of that data, by competent persons with employed resources, provides information. Intelligence is produced when that information is confirmed and verified as true, and it is this intelligence, which decision-makers use and refer to as actionable. Noting that, knowledge, skills and experience surrounds the entire process but the new reality, without this problem, remains unknown.
Moving this problem to a future time or to someone else, may not appear to be much of a solution but it may allow for better thinking, more acceptance and wider agreement. Time, to gather more effective data, to apply critical thinking and analytical principles, and to disseminate and solicit feedback on proposed actions or options. Someone else, with a more patient personality, with the necessary skill-set, with less on their plate, maybe better to lead this decision-making process. Resulting in solutions that address the current reality, changing concerned person's circumstances and managing impacted resources growth. Hence, realizing the planned vision that must incorporate future actions and options to deal with both anticipated and unforeseen future problems.
Solutions are therefore transference, away from this particular problem-solver, creating desired resulting effects and other problems for future problem-solvers. Education and progress are firmly based on the transference of knowledge, addressing problems presented in textbooks and examination papers develops competence, and seeking advice from persons with the appropriate skill-sets builds confidence. Entrepreneurs (Risk-Takers), offer the clearest example, having used Business Direct to understand necessary processes, decide and choose which problems to transfer to legal, accounting and management professionals and which to transfer to operational employees. Hence, learning from others’ experienced, in dealing with similar problems, issues, challenges, is the best preparation towards changing fortunes.

Rationale
T.A.J & Associates Company Limited uses this occasion to comment on topics that have been covered, both academically and by the mainstream media, to add its opinion and point out investment opportunity, not to invoke any social action.